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The ISO 9001:2015 is a set of standards put forward by the International Organization for Standardization (ISO). Its purpose is to clarify the best practices for organizations that wish to improvise the result based on the Quality Management System. ISO (International Organization for Standardization) is an independent, non-governmental, global organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. ISO Certification in Nepal exists in frequent areas of industry, from power management and social responsibility to medical devices and energy management. ISO requirements are in place to establish consistency. Any ISO certification in Nepal has separate standards and criteria and is classified numerically.
We know that Nepalese customer felt cheated in number of ways by online market.Understanding that the eCommerce company, Kinniho.com is seriously serving its customer with assured quality online service and to bring more confidence in upcoming customer to buy online,Kinni Ho Pvt Ltd is the first in Nepal to get ISO certification for eCommerce (Online Buy and Sale) category.
While acknowledging receipt of the certificate from RICL (Royal Impact Certification Ltd.), Kinniho Founder, Chiranjivi Sharma, said the certification demonstrates the Company’s commitment towards “continuous improvement and responsibility to provide procurement and supply of products via e-commerce platform for the customer and seller, by adopting an effective quality management system in the e-commerce sector.
“The certification means that we have properly implemented the standard and its requirements in our Quality Management System. It signals to customers, vendors, and merchants that we are committed to the highest global quality management standards,” said C. Sharma.
"The certification confirms that we are responsible for the standard and its requirements correctly in our Quality Management System”, C. Sharma explained. He went on to say that Kinniho will prioritize quality and standard price responsibility and will always take it very seriously.According to C. Sharma, obtaining the certificate improved Kinniho's credibility and image within the e-commerce sector throughout all Nepal, not only in Kathmandu.
The Award recognizes Kinniho for displaying leadership in fostering quality management throughout its operations.According to Priyanka Poudel, Kinniho Business Consultant, who has been instrumental in improving the social implications related to e-commerce. The company is committed to ensuring a net positive impact on the quality, particularly brand quality, procurement, and MRP consideration.
BigyanGhimire, the Smart City Expert and Best Lobbyist in Nepal, the Chair-Person of the company. He said that guided by legislation, international best practices, and Kinniho’s global standards and management system ensure that employees, vendors, and communities get the best quality management services from the online Kinniho.
Kinniho has been spearheading an elaborate degrading of quality product restoration exercise that aims to minimize any low-quality impacts resulting from online operations, ensure a safe post-online shopping experience and create an impactful and assured pricing of the product in Nepal capable of supporting the best for online market, sellers and supply management.
B. Ghimirealso said so far more than 13,000 products are listed with 100+ brands associated, Kinniho has supplied satisfied products to all of its customers, hence as possible. According to him, online businesses face a variety of difficulties that may be either advantageous or disadvantageous to the trade industry, making ISO certification essential for the e-commerce sector.
Kinniho has always believed in best online shopping experience for customer with actual MRP (Maximum Retail Price), Festive Offers, Discounts, Fast Delivery, Digital Payment Gateways and Customer Service (before and after sales support). For vendors Kinniho have always worked on cash to cash relation with vendors and managed its returned goods with mutual relations. Kinniho promotes privilege customer registration with lots of special offers. Currently more than 1000 customers are getting benefited with their privilege account.
